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Products · CRS · Quotes and groups

Hotel quotation software.
From enquiry to confirmation.

Lenzuoli CRS follows your hotel’s enquiries, quotations and groups: prepare proposals using availability and rates, manage room holds and deadlines, and check delivery and confirmation.

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From the first enquiry to a quote, room hold and confirmation.

Explore the product

Every enquiry has a next step.

Not every enquiry arrives ready to book. The CRS follows the negotiation: details to complete, alternatives to propose, rooms held on option and a quote the guest can review.

Keep the enquiry in context

Stages, priorities, owners, notes and deadlines help you follow an opportunity. Start with a draft even while some information is still missing.

A proposal to share

The web quote brings stay options and conditions into a shareable link. Proposals are prepared using availability and the rate list.

Organise group enquiries

Room blocks, cut-off dates and rooming lists help you follow a group. Participant status remains part of the commercial booking file.

From a need to everyday work

From a group enquiry to a proposal

An organiser asks for several rooms but has not confirmed every participant. The opportunity can progress while missing details remain visible.

  1. 01

    Open the opportunity

    Record the enquiry, owner and deadline. Gather available information and note what is still missing in the draft.

  2. 02

    Prepare alternatives

    Review availability and rates, build the quote and consider time-limited room options. Organise blocks and a rooming list for the group.

  3. 03

    Follow the decision

    Share the link, update the stage and plan the follow-up. Conversion into a reservation follows the workflow for that booking file.

01Open the opportunity
02Prepare alternatives
03Follow the decision
A working process

CRS · Quotes and groups

A closer look at the tools.

  • Enquiry overview, deals by stage, priorities, operators, notes and deadlines.
  • Drafts with incomplete information and proposals calculated from availability and rates.
  • Web quote with options, a shareable link and stay conditions.
  • Expiring room holds, conversion to reservations and a waiting list.
  • Email/WhatsApp follow-up using configured channels, scheduling and rules.
  • Groups: room blocks, cut-off, rooming lists and participant status.
  • Commercial distribution: commissions, net revenue comparison, discount codes and configurable feeds.
  • Deals and availability across explicitly linked and authorised properties.

Guides to help you choose

What to check before a demo · All resources

FAQ

Questions before you start.

Useful answers to understand how this product fits your work.

Does follow-up always happen automatically?

Email or WhatsApp follow-up depends on configured channels, rules and scheduled processing. The property’s workflow must be checked before activation.

Can I start without every detail?

Drafts allow you to collect information progressively. The details needed for a proposal and confirmation must still be completed and verified.

Does an option hold a room indefinitely?

Options have an expiry. Availability, cut-offs and conversion are managed through the booking file and CRS controls. The commercial workflow supports preparing alternatives using availability and rate plans for a customer enquiry. Room options have an expiry; the waitlist is separate from an option and a confirmed booking. None of these stages promises future availability or universal automatic conversion.

Can another property be involved?

Cross-property negotiations require expressly configured, authorised connections. They do not provide unrestricted access to other accounts’ availability.

What determines cost and activation?

Required modules, property setup, migration and channels must be checked with the team. Request written terms covering recurring costs, external services, support and trial conditions. This page does not publish a price list or universal activation times.

Follow an enquiry from the beginning.

Bring an individual or group quote example. We can review how to keep information, deadlines and alternatives together.

Request a demo

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