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Products · Lenzo · AI assistant

Your hotel’s AI assistant.
Ask Lenzo. You decide.

Lenzo is the AI assistant in Lenzuoli’s management system: read authorised information and prepare supported hotel operations. Review and confirm proposals before applying them.

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Start with a request, inspect your data and review proposals before applying them.

Explore the product

From a request to a proposal you can review.

Describe what you need in your own words and start there. Lenzo is the assistant inside the management system: it uses available tools to read authorised information and prepare proposals for your review.

Conversation beside your work

The panel sits alongside the management tools. History and conversation search let you return to previous requests and pick up the work.

Information with a reference

Operational answers depend on data returned by authorised tools. Property configuration and available sources help provide context for the request.

A proposal to verify

Supported changes present their details and preview through the relevant workflow. Check what would change before confirming.

From a need to everyday work

Preparing a reservation request

You have received details for a stay and want to use them as the starting point for an operation the assistant supports.

  1. 01

    Describe the request

    Provide dates, guests and useful details. If required information is missing, complete the request before proceeding to a proposal.

  2. 02

    Review the proposal

    Check the displayed details and available tool results. Ensure the stay and conditions match what you intend to prepare.

  3. 03

    Confirm and continue

    Use the required confirmation for the change. Find the stay in the management system and handle its physical room assignment in the Planner.

01Describe the request
02Review the proposal
03Confirm and continue
A working process

Lenzo · AI assistant

A closer look at the tools.

  • Chat history, conversation search and a panel beside your tools.
  • Authorised data tools and proposals with a preview and confirmation.
  • Guided onboarding and collection of missing property information.
  • Booking requests with verifiable data; room assignment uses Planner controls and is not established as an AI tool.
  • Roles, permissions, enabled features and onboarding state determine available actions.
  • Internal tools and n8n APIs for configured workflows; custom integrations require a separate assessment.

Guides to help you choose

What to check before a demo · All resources

FAQ

Questions before you start.

Useful answers to understand how this product fits your work.

Is this the same chat as on the public website?

The website offers product-information chat. The assistant inside the management system uses the property’s authorised operational context and tools.

Can I ask for any change?

Only functions with enabled tools are available. Roles, permissions and onboarding status determine which actions can be used.

What is required to start?

A configured AI provider, property onboarding and suitable permissions. The assistant may ask for missing information before proceeding.

Are custom integrations already included?

Internal workflows and APIs can support configured connections. A custom integration requires a separate assessment of the capabilities and access needed.

What determines cost and activation?

Required modules, property setup, migration and channels must be checked with the team. Request written terms covering recurring costs, external services, support and trial conditions. This page does not publish a price list or universal activation times.

Bring a request from your daily work.

Start with what you want to ask, then review the tools, data and confirmations in the available workflow.

Request a demo

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