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Products · PMS

Your hotel management software.
Rooms, reservations and guests.

Lenzuoli PMS organises your hotel’s rooms, reservations and guests in the Planner. Inspect arrivals and stays, check room assignments and prepare front-desk work.

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Let’s start with rooms and stays.

The actual PMS

The Planner, as you will see it.

The actual PMS

Every stay in its place.

The front desk needs to move from an overview to the details of a stay without losing context. The PMS connects rooms, dates, reservations and guests, from the first arrivals check to the information needed for a folio.

Start with the Planner

Read the grid by room and date, distinguish stay statuses and find reservations that still need a room assignment. Start with availability or search for a guest.

A stay with its context

Open a reservation to inspect guests, notes, tags and commercial references. Multi-room bookings keep a recognisable connection between the different accommodation arrangements.

Prepare each arrival

The check-in workspace highlights missing information and guest-data checks. The front desk and reporting tools start from the same stay, with checks in their respective workflows.

From a need to everyday work

An arrival awaiting a room

A reservation is confirmed, but its physical room still needs to be chosen. Follow this practical path through the management system.

  1. 01

    Find the reservation

    Filter arrivals for the relevant day and open the unassigned stay. Check its dates, occupants and requested room type.

  2. 02

    Choose the room

    Review availability, capacity and out-of-service blocks in the Planner. Assign the room using the available controls, then check the result.

  3. 03

    Prepare the welcome

    Review guest details and the notes your front desk needs. Complete the necessary information before continuing with check-in and reporting.

01Find the reservation
02Choose the room
03Prepare the welcome
A working process

PMS · Reservations

A closer look at the tools.

  • Room Planner with dates, statuses, availability and unassigned stays.
  • Reservation list with guest, date, status and channel filters.
  • Stay details, multi-room bookings, notes and reservation tags.
  • Arrivals, departures, status changes and guest details.
  • Check-in workspace showing missing information and pre-reporting checks.
  • Room types, physical rooms, capacity, assignments and out-of-service blocks.
  • Links from each stay to its folio, guests, company and booking channel.

Guides to help you choose

What to check before a demo · All resources

FAQ

Questions before you start.

Useful answers to understand how this product fits your work.

How is the Planner prepared?

By configuring room types, physical rooms, capacities and availability. The room setup is reviewed before the calendar becomes part of daily operations.

Do website bookings appear here?

The Booking Engine links a stay to the management system after its confirmation flow. External booking channels require a configured connection.

Can one booking include several rooms?

Reservation details support multi-room bookings. Physical assignments and the information for each stay still need to be checked in the Planner.

Can Lenzo change any reservation?

It can only use authorised tools and enabled actions. Supported changes follow the proposals and confirmations provided by the management system.

What determines cost and activation?

Required modules, property setup, migration and channels must be checked with the team. Request written terms covering recurring costs, external services, support and trial conditions. This page does not publish a price list or universal activation times.

Start with a real arrival.

Tell us how you organise rooms and the front desk. We can walk your team through the relevant workflow.

Request a demo

Schermata del gestionale ingrandita