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Meet Lenzo

Hi, I’m Lenzo.
Let’s start with what you need.

I’m the face of AI at Lenzuoli. Here I help you explore the products; inside the management system, the assistant can support the tasks enabled for your property.

A question is a good place to start.

Get to know your assistant

From your first question to everyday work.

Lenzo is the little sheet character you meet across Lenzuoli’s pages. It gives a simple face to a practical idea: start with a question and find the product, information or next step you need.

A recognisable face

The character accompanies your exploration of the website and responds to interaction. Poses follow the page’s context while keeping the product central.

A first conversation

Public chat helps you understand products and features. Describe a need and ask which tools address that work at your property.

An assistant with a defined scope

Inside the PMS, Lenzo uses the property’s tools and permissions. Voice and external connections have separate workflows, configurations and availability.

From a need to everyday work

From meeting Lenzo to a useful question

You do not need to know every abbreviation in the catalog. Start by describing the work you want to organise.

  1. 01

    Describe the need

    Open Lenzo’s chat and ask a product question, such as how to handle a quote enquiry or receive direct reservations.

  2. 02

    Explore the answer

    Review the explanation and open the relevant product pages. Compare the described workflow with the one your team uses.

  3. 03

    Bring the case to a demo

    To explore a real configuration, describe your property, tools and required connections. The demonstration can start with that concrete case.

01Describe the need
02Explore the answer
03Bring the case to a demo
A working process

FAQ

Questions before you start.

Useful answers to understand how this product fits your work.

Can Lenzo on the website see my reservations?

No. Public chat answers questions about the product catalog and cannot access the property’s operational data.

What changes inside the management system?

The assistant can read information and prepare supported actions through authorised tools. Configuration, onboarding and suitable permissions are required.

Are the character and voice assistant the same feature?

The character represents Lenzo on the website. Voice is a separately configured product with its own voice, language, telephony and context.

Can I use it from my favourite AI assistant?

AI connection is in development. Clients, accounts and operations must be checked before an external connection is activated.

A useful question is a good beginning.

Tell Lenzo what you want to understand about Lenzuoli, then explore the product closest to your work.

Request a demo

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