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Products · Knowledge and documents

The right information.
With a source you can find.

Property rules, documents and shared materials help the team and provide context available to Lenzo.

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Property information, sources and working documents in an organised workspace.

Explore the product

Find the source. Keep the information current.

Property information lives in documents, notes and people. Knowledge and documents provides a place to organise it, trace its sources and prepare material useful to the team’s work.

The property’s context

Business details, operations, brand and objectives make up the configuration. Updating these references helps keep the starting information consistent.

Recognisable sources

Search, tags and provenance support the knowledge base. Uploaded documents and contributions can be organised and reviewed through the available tools.

Shared working material

Notes, folders and versions support internal writing. Word export and read-only sharing sit alongside storage and materials from configured meeting processing.

From a need to everyday work

Updating an operational reference

You have changed a property procedure and want the correct reference to be easy to find.

  1. 01

    Identify the source

    Find the relevant document or note and check its provenance and contents. Clarify which information should replace the previous version.

  2. 02

    Review the material

    Update the note or upload the document required by the workflow. Organise its folder and tags while keeping the procedure reference clear.

  3. 03

    Check how it is used

    Verify available search and indexing. If the content supports the voice assistant, also follow its specific synchronisation workflow.

01Identify the source
02Review the material
03Check how it is used
A working process

Knowledge and documents

A closer look at the tools.

  • Property configuration: business details, operations, brand and objectives.
  • Knowledge base with source provenance, search, tags and contribution review.
  • Document upload and search across available indexed sources.
  • Internal note editor, folders, versions, Word export and read-only sharing.
  • Categorised storage and file management within enabled features and storage limits.
  • Meetings: recording or upload, transcription and results through a configured processing service.
  • Existing Office files remain downloadable; this is not a full in-app Office editor.

FAQ

Questions before you start.

Useful answers to understand how this product fits your work.

Does AI use every uploaded file immediately?

Usage depends on indexing, available sources and assistant configuration. Uploading alone does not establish that content is already in its context. Uploading makes material available in the supported workflow; it does not establish that it is indexed or usable by the assistant. Queued processing has yet to produce a result: meetings require configured services and subsequent processing. Check available search, indexing, transcripts and results in the relevant tool. This description does not establish exact indicator labels, automatic notifications or completion times.

Can I edit any Office file in the browser?

The internal editor supports notes and documents in its own workflow. Existing Office files remain downloadable; this is not a complete Office editor.

Does voice use the same sources as chat?

Not automatically. Voice context needs its own configuration and synchronisation, which should be reviewed when important information changes.

How do meeting transcripts work?

Recording or uploading and subsequent processing require configured services. Review transcripts and results before using them.

Start with a source you actually use.

A procedure, document or note: we can look at how to organise it and support the property’s work.

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