Start with the period.
Choose dates to review available indicators.
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Products · Analytics and reports
Your hotel’s numbers.
In context.
Move from today’s work to period results, keeping bookings, revenue, collections and sales progress distinct.
Explore the product
Occupancy and revenue, in context.
Compare sources.
Inspect channels and room types in dedicated reports.
Follow the outcome.
Review sales stages without confusing them with collections.
Explore the product
Occupancy and revenue, in context.
A number becomes useful when you know which period and activity it describes. Analytics and reports brings together operational summaries and commercial results, from the overall picture to information in individual tools.
Read the period
Occupancy, ADR, RevPAR and revenue describe the property’s performance. Available filters and comparisons help place each figure in context.
Compare production
Channel and room-type views show where recorded production comes from. Review them alongside decisions about rates and distribution.
Follow commercial work
CRS reports include the funnel, conversions, operators and loss reasons. CRM adds views of linked contacts and opportunities.
From a need to everyday work
Reviewing a completed period
You want to understand how the property performed and choose what to examine with the commercial team.
- 01
Define the view
Select the period and check the filters. Keep conditions consistent when comparing results across different views.
- 02
Inspect the composition
Review occupancy, revenue and production by channel or room type. Open commercial reports relevant to the period’s enquiries.
- 03
Choose a deeper question
Review the operational or commercial information behind the result. Use the data to discuss a decision, not as a promise of future performance.
01Define the view
02Inspect the composition
03Choose a deeper question
A working processAnalytics and reports
A closer look at the tools.
- Home with daily summaries and links to operational priorities.
- Hotel statistics: occupancy, ADR, RevPAR and revenue by period.
- Production by channel and room type, with available filters and comparisons.
- CRS reports: funnel, conversion, operators, loss reasons and net sales revenue.
- CRM reports on calls, contacts and opportunities from linked records.
- Operational analytics for calendar, staff, assistant and Instagram where enabled.
- Assistant readings and summaries depend on available tools and permissions.
FAQ
Questions before you start.
Useful answers to understand how this product fits your work.
Do reports predict future revenue?
The catalog describes available-data readings and comparisons. It does not promise revenue forecasting or guaranteed performance.
Why might two views show different numbers?
Periods, filters and connected data can differ. Before comparing figures, check that the reading context is equivalent.
Is marketing data included too?
Available views depend on enabled tools and connections. CRM, calendar, staff, assistant and Instagram analytics cover different areas.
Can I ask Lenzo for a summary?
Yes, where available tools and permissions support that reading. The assistant must use the property information it is authorised to access.
Choose the question before the chart.
Start with what you want to understand about occupancy, channels or opportunities, then find the relevant report.
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